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Generator Services Survey »
In a email dated Nov. 16, 2016:
I wanted to take some time and comment on the overall job that was done at my house. I too am a contractor, working on commercial HVAC Automation systems. I have to say that the entire process from the estimate, to the electrical installation and startup was first rate. I am very picky about the quality of my work and also expect a high quality at my home. I went over the job with each group that showed up, checked on progress and tried to stay out of their way. Your men did the installation with the same quality that I would expect out of myself. Everything was installed neat, professionally, and they left everything “broom clean” when finished. I believe the initial electricians were Dave and Kevin. They were fantastic. The startup tech was Joe. He was very courteous, answered a lot of questions and made sure everything was setup and running correctly. We talked a lot, and I appreciated the time that he took to explain everything to me. I work on electrical systems, HVAC systems and computers, so I am not a Novice. They never talked down to me and respected me and my home. Last, but not least, Christine did an outstanding job, keeping me informed every step of the way. Even when we were waiting for the gas company or we were waiting for permits, she called me to keep me informed about everything. I would be more than happy to recommend you to any future potential clients.
Charles G., Augusta
In a review dated Nov. 1, 2016:
Very responsive and professional to our generator questions, service as noted in contracts and with general home electrical work. Most recently your service representative Kevin satisfactorily completed our Fall generator servicing in very efficient and professional manner.
Bill C., Lake Hopatcong
In a review dated Oct. 31, 2016:
Joe was outstanding. Very courteous, professional and knowledgeable. He was on time and did great work.
Rocco L., Flanders
In a review dated Oct. 31, 2016:
Very responsive and professional to our generator questions, services as noted in contracts and with general home electrical work. Most recently your service representative Kevin satisfactorily completed our Fall generator servicing in a very efficient and professional manner.
Bill C., Lake Hopatcong
In a email dated Oct. 28, 2016:
Just wanted to send a note to say that Kevin did a great job on both generators for Nick and I. Extremely friendly and very clear about what needed to be replaced. Of course, that is how it always is with your techs and why we use Esposito's Electric to maintain the generators
Jeff L., West Caldwell
In a email dated Oct. 26, 2016:
I just wanted to say thanks and tell you that the guys were great - Dan G. and Max. Everything looks amazing and the house is so much brighter! Thank you.
Abby M., Morristown
In a review dated Oct. 24, 2016:
We were so very happy to find an electrician close to home that we could trust. Thank you!
Richard K., Rockaway
In a review dated Oct. 21, 2016:
We were in need of an electrician and I am so glad that I contacted Esposito’s Electric. I was having problems with our flood lights in the backyard and the front of the house. John came to see what was happening and easily solved the issues. John is a true professional electrician. I need to have some other things done and told John. He was very helpful. I will be contacting you again, hopefully John. Thank You.
Raymond F., Nutley
In a review dated Sept. 30, 2016:
I rarely take the time to fill out a survey. However, I have had a uniquely good experience with this company. Starting with making the appointment all the way until the technician completed the servicing of our generator. The technicians name is Joe. He was very professional, patient, and took the time to offer me a contract, which I took, and lastly explained exactly what he had done. I will absolutely continue to use this company and will recommend you to others.
Megan M., Bernardsville
In a review dated Sept. 20, 2016:
Joe came to my rescue and not only fixed my problem but also explained how it happens, how to avoid it happening again and installed needed equipment. He was thorough, neat, and informative. I was very pleased.
Patricia A., Cedar Knolls
In a review dated Sept. 6, 2016:
Kamal was awesome. Thank you so much for your exceptional work and great conversational style. I would recommend him to friends as a specific request. Thank you to Chris as well as he was great to speak with on the plan pre-apt
Anthony R., Basking Ridge
In a review dated Sept. 2, 2016:
The price was reasonable and the service was professional. And, exceptional communication from the home office regarding scheduling and coordinating our inspections.
David A., Chester
In a review dated August 21, 2016:
Thank you for excellent service! After an electrician wasn't able to figure out how to fix a previously installed electrical box in my bathroom, Dan came and problem solved immediately, getting the job done within 30 minutes. I, once again, requested Dan for a larger job. Extremely pleased with his willingness to go beyond what was expected to make life easier for me. Other electricians didn't have availability for weeks but Esposito's delivers promptly and reasonably! Thank you!
Debra Ann W., Livingston
In a review dated August 19, 2016:
Your generator service tech. Kamal always does an outstanding job servicing our generator and always takes the time to explain the maintenance that is being conducted. He represents your company in an outstanding manner. The quality and professionalism of all of your employees that I have dealt with over the years, and company reputation, is why I always choose Esposito's Electric for all of my generator and electrical needs.
Anthony G., West Milford
In a review dated August 18, 2016:
Chris was an asset in working out my annual contract. Kamal was an excellent representation of Esposito's Electric. Respectful, informative and efficient in performing the service. Hopefully he will become my designated technician.
Ross C., Lebanon
In a Generac review dated August 17, 2016:
I am a first time customer and had a 16kw stand-by generator installed at my home. There was no stone left unturned. Each and every employee I had contact with was professional. The installers were on time, kept me informed through the entire installation. All calls and emails were handled promptly and thoroughly. Most importantly, they treat you like you are the only customer that matters. I would also like to thank Christine who handled all the administrative matters and treated me like a VIP.
Candido A., Cranford
In a review dated August 2, 2016:
Incredibly professional company. Extremely honest and we would not hesitate to recommend Esposito's to friends and family. In the last month have recommend Esposito's Electric to neighbors.
Thomas W., Boonton
In a review dated July 7, 2016:
We are always pleased with Esposito's service. Chris Luongo and Joe Giordano are great to work with. Very professional, knowledgeable, great personalities and a tremendous asset to the company. They are a pleasure to work with. Hope we are able to get Joe back for all future maintenance appts.
Joyce M., Basking Ridge
In a review dated March 25, 2016:
You always to a wonderful job taking care of my generator. I am glad a friend told me about you.
Elizabeth R., Belvidere
In a review dated Nov. 28, 2015:
Second time I've used you guys and highly impressed. The installation team were fantastic. The job exceed my expectations. Very happy. I wish every contractor was like your guys.
Paul A., Chatham
In an Angie's List review dated Oct. 16, 2015:
They were on time for the estimate, amazingly helpful with prep and permit application, on time for the appointment, neat with the work area. I felt comfortable enough to leave the technician in the house alone while I went to the coffee shop to take some conference calls. He called me when he was about 30 minutes from completing the job so I had time to return to the house. All of the circuits were mapped. Highly recommended.
Amy M., Morris Plains
In a review dated Oct. 14, 2015:
David and Mike did a great job. They provided good explanation of work & kept me informed. They completed their work when they said they would. A nice neat clean job. Well done Dave & Mike.
Leo G., Brookside
In a Generac review dated Oct. 13, 2015:
I recently purchased a 20kw Generac generator from Esposito's. The entire process, from getting the quotation/installation estimate, to scheduling the installation, to installation and start-up went seamlessly. Christine (at Esposito's) was tremendously customer-focused and helped guide me through the process. The installation technicians were professional, on-time, and willing to explain/answer every question I raised.
David C., Morristown
In an Angie's List review dated Oct. 6, 2015:
The electrician arrived on time. He then introduced himself to my husband and I. Dan asked about the electrical problem. He checked the circuit breaker. He then removed a receptacle cover and connected some loose wires. Next, he replaced it with a new receptacle cover. He was very professional and efficient. Upon completion, he asked my to run on the light to make sure the problem was resolved. Before leaving, Dan gave me a bag of goodies.
Delores C., Teaneck
In a review dated Oct. 4, 2015:
Emergency service on weekend. Found problem quickly. Professional and knowledgeable.
Robert B., Rockaway
In a review dated Sept. 28, 2015:
Jeff was the technician that came and did the annual maintenance. He was very professional and knew the subject matter. He knew the ins and outs of the generator and performed the 15 point checkup in an excellent manner. In the future I will be requesting him as the service technician. Good job.
Lorenzo C., New Providence
In a review dated Sept. 11, 2015:
The two electricians Dan and Mike were very professional and friendly. They wasted no time did a great job. They cleaned up and left every thing in order.
Thomas W., Boonton
In a review dated Sept. 11, 2015:
Esposito Electric is one of the best contractors I have dealt with. The service department is very well established & knowledgeable on many isues.. I would recommend this company to anyone who needs their service.
Mel B., Mine Hill
In a review dated Sept. 5, 2015:
Technician John was efficient and knowledgeable. Would definitely request him next time I contact you for service.
JoAnn S., Montville
In a review dated August 14, 2015:
We had a complex job rewiring our 3 story 100 year old home. It was done very professionally with the minimum of disruption. The electricians took their time to trace each line with the knob and tube wires. It was like solving a puzzle for them. They ran new lines and were very pleasant and neat. The price was very fair for the work done. We will not hesitate to call Esposito Electric for all of our electrical needs.
Bonnie C., Mountain Lakes
In a review dated August 4, 2015:
Dan G. has been here before on at least 2 jobs; very satisfied. This service requested "Dan G."; it turned out to be "Dan D." who rendered the same degree of very high competence, sensitive to our home and provided satisfaction. Associate Matt also very attentive, very focused on the work...
Robert F., Denville
In a review dated July 11, 2015:
I had my electric upgraded to 200AMP service. Dan and his guys did a terrific job for 2 days. A perfect, very neat installation. Any concerns I had were answered. All very courteous guys.
Fordon W., Wharton
In a review dated June 9, 2015:
Your men are friendly and highly skilled. They came to the job anticipating the parts we would need. In no time at all, our problems were solved.
Norman A., Morris Plains
In a review dated May 27, 2015:
Your service is excellent; both electrical and generator!
Greg K., Short Hills
In a review dated May 19, 2015:
Very professional serviceman, actually came earlier that expected (called first). What a pleasant surprise.
Elise W., West Caldwell
In a review dated May 18, 2015:
We were extremely happy with the service John L. provided for our attic fan problem. We're so impressed that he is such an honest person. He could've just told us that he needed to replace the entire motor, but within a few days he had removed it, took it away to clean and repair it, then put it back in for us. He has a terrific attitude and is a credit to your company. We would highly recommend John as a representative of your company.
Sebastian W., Chatham
In a review dated April 28, 2015:
John L. was great. He methodically worked his way through to figure out what the problem was and rectify it. He took the time to explain what he was doing and how the maelstrom of wiring was set up in this area! We are return customers and will be calling you guys any time we need electrical work done. Plus we'll also recommend your service to all of our friends.
Jerry N., Madison
In a review dated April 23, 2015:
Setting up the appointment with the office went smoothly and professionally. Skip showed up promptly. He was professional and courteous. He worked efficiently. He answered all my questions. Overall, a great experience.
Jerry G., Parsippany
In a review dated March 29, 2015:
Everything you could ask for in a professional, seasoned, courteous, receptive, friendly company. From initial sales visit to final payment, every detail was attended to with quick and thoughtful response.Would recommend them to everyone looking for a generator. Prices were better than all the rest and you lost nothing in the service with the lower cost.
In a letter dated June 22, 2014:
We are writing this letter to compliment you and your staff on the way the installation of our standby generator was handled. Despite delays due to backorders and weather, we were finally able to coordinate a time that was convenient for us and your installers.
From the beginning meeting with Craig J. to the final "firing up" with Andy, we were treated with professionalism and courtesy and we wanted you to know how much we appreciate it. All of our phone calls to the office were answered promptly and our questions were answered respectfully. The office staff is to be commended for this.
Since our home presented a difficult situation for installation of the electric lines, we were very happy to have Brian on the job, along with Matt, Mike, and Dave. They were extremely knowledgeable and they never complained about having to "go the extra mile" to run the lines. Though it was a little frustrating, they remained pleasant and calm throughout. The job was done neatly and carefully. They are truly an asset to your company.
We were also very impressed with Michael and Jim, from Pennucci Plumbing, when they came to install the natural gas line. They also did a very neat and careful job and they, too, were extremely knowledgeable and pleasant to work with. We would recommend them highly.
Our final meeting with Andy, to get the generator going and to learn the operation of the unit, was also a very pleasant experience. Andy is well informed and answered all our questions. We even had a question several days later, and Andy returned our phone call promptly with a response. He also is an asset to your company.
All in all, we now have the comfort of knowing that, should we lose power, our home is protected by a Generac standby generator. We would surely recommend Esposito's to anyone who might be thinking of installing a generator or for any other electrical needs.
Thanks to all of you for making this such a pleasant experience.
Very truly yours,
Cathy and Nick K.
In an email dated June 4, 2014:
I apologize for not contacting you yesterday but just wanted to let you know that Andrew was here to perform the annual maintenance of our generator. He was extremely patient with me in explaining and showing me things and was just a doll. As always, a pleasure to work with Esposito Electric! I wish I could clone you guys and have you work in other areas of home improvement such as general carpentry, painting and plumbing. It is so hard to find a reliable and competent contractor but at least I have peace of mind when I call you up. No stress or frustration or botched work! I always recommend your company to my neighbors/friends/relatives.
Thanks for great service,
In a review dated March 11, 2014:
I don't normally give all 5's, but in this case am making an exception. We selected Esposito's for installing a home generator, after soliciting proposals from 5 vendors. Esposito's was not the cheapest, but by far the most organized, consultative and professional - they clearly had a system and process they follow. They helped us pick the right solution, were flexible on service (and final pricing) and were highly organized in their service delivery. Everything was done on time and/or ahead of schedule, exactly as they committed, including some supplemental electrical work they did. Highly professional and thorough (including the plumber they subcontracted for the natural gas line run). I would recommend them highly, worth a bit of a premium to get the work done right and stress free.
In a letter dated January 24th, 2014:
I would like to thank you very much for the wonderful service and employees you have. From the moment I called with my problem all your staff were completely helpful and professional. The first chap, Andrew, who came was really great even when faced with mice problems. And the best of all was Jeff who was so good, polite and helpful even though this cold weather must be difficult to work in.
In a letter dated June 25, 2012:
We feel so fortunate that we have had such excellent service from your employees. They come promptly with a myriad of equipment ready to handle any electrical and other challenges... All of the employees who have worked in our home have been thorough and professional and their cleanups are exceptional. They are all friendly and "can do" people. You have certainly assembled an impressive group. Thank you.
Sara & Dick W.
In an email dated June 7th, 2011:
Michael, I want to thank you for sending such a fine team to perform the electrical work for our new pool. They were polite, professional, and very competent at their job. We would readily recommend your company after this good experience.
In a letter dated March 21st, 2011:
Thank you so very much for your efforts to get your electrician to return to my home (after his first visit) to make certain the outside light on my home was working. You could have easily forgotten my request but you followed through as promised. I really appreciate your courtesy.
In an email dated February 3rd, 2011:
Thanks guys. Always a pleasure to work with you guys and nice to know we can count on you.
In a comment dated October 21, 2010:
I was especially satisfied with your people, both on the job and in your office.
- Mike E.
In a letter dated June 16th, 2010:
Hi Al, I've been meaning to send this out but have been very busy so it unfortunately fell through the cracks. I just wanted to let you know that overall Esposito's was not only the easiest contractor to get along with on the job, but I feel as though you were also the hardest working. Looking back, we could not have achieved our goal of getting the tenant in a month early without the hard work of your field guys (as well as the hard work for quick pricing, redesign and coordination.) I often pushed them to get finished much faster than typical durations and they met my expectations every time, sometimes surprising me and finishing even earlier… I look forward to working with you guys in the future, whether in the office or in the field.
In an email dated February 17th, 2010:
The two electricians you sent did a great job – great attitude and customer interface.
- Mark E.
In a letter dated December 4th, 2009:
Your installer exemplified professionalism and upheld service standards that I have never witnessed in any service oriented company or other contractor. Kudos to you.
- Mark M.
In a letter dated March 10th, 2009:
Dear Mr. Craig W., I would be remiss if I didn't recognize the excellent work crew that you supplied to our plant during the major failure and fire in our central distribution panel. First of all, the almost immediate response with your crew to our call for help is extraordinary and a welcome surprise. In addition to my surprise, it was a pleasure to watch a truly professional crew organize, attack and coordinate all of their efforts to the fastest, safest, and professional repair to get the plant back into production as soon as possible. Even though the crew was working in close quarters, it was evident that they all had tasks to perform and managed to complete them without much interference. It was nice to see a group of workers coordinate like a team with a common goal.
Thanks, Herb L.